SERVICE LEVEL AGREEMENTService Level Agreement • March 6th, 2018
Contract Type FiledMarch 6th, 2018This Service Level Agreement (“SLA”) sets forth the service levels that Elemica is required to meet or exceed in providing the services in an executed order (the “Services”) to Client. Except as set forth in a Master Agreement, Elemica may change this SLA from time to time by posting the updated SLA on its website at www.elemica.com/legal.