SAMPLE MAINTENANCE CONTRACTSample Maintenance Contract • May 28th, 2010
Contract Type FiledMay 28th, 2010We strive to provide the best possible overall software to our customers. To achieve the optimal balance of robust and feature filled software with excellent support and reasonable prices we have chosen to offer 2 levels of product maintenance. Our standard level which comes with the software offers free technical support by e-mail and paid upgrades. Recognizing that there are organizations which would prefer to always have the most current software, and also prefer to speak on the phone about software questions, we also offer paid product maintenance. It is available at the time of license or upgrade and for 30 days thereafter. The benefits are simple: