Service Level Agreement for IT Services (ITS)Service Level Agreement • March 10th, 2010
Contract Type FiledMarch 10th, 2010The mission of ITS is to provide high quality and reliable central Communications and Information Technology (C&IT) services that are cost-effective, based on best practice, and meet the requirements of College staff and students engaged in teaching & learning, research and administrative activities. The strategic context for the provision and development of central C&IT services is provided by the College's Communications & Information Technology, eLearning and Information Strategies, along with the ITS strategic and operating plans.