SERVICE LEVEL AGREEMENT (AVAILABILITY)Service Level Agreement • June 12th, 2023
Contract Type FiledJune 12th, 2023If BDQ is providing hosting and maintenance services to the Customer as an element of managed services under the General T&Cs, then this SLA will apply alongside those General T&Cs.
SERVICE LEVEL AGREEMENT (AVAILABILITY)Service Level Agreement • February 11th, 2022
Contract Type FiledFebruary 11th, 2022If BDQ is providing hosting and maintenance services to the Customer as an element of managed services under the General T&Cs, then this SLA will apply alongside those General T&Cs.