SERVICE LEVEL AGREEMENTService Level Agreement • July 29th, 2021
Contract Type FiledJuly 29th, 2021Issue Date Comment Author FINAL 09/07/2018 SLA agreed with the customer Giuseppe La RoccaMałgorzata Krakowian V2 16/10/2018 New final version:● SLA extended till 06/2019 Giuseppe La Rocca v3 12/06/2019 New final version:● SLA extended till 06/2020 Giuseppe La Rocca v4 30/04/2020 SLA extended till 06/2021 Giuseppe La Rocca