Common Contracts

Contract

August 5th, 2021

• Filed
  August 5th, 2021

SERVICE LEVEL AGREEMENT FOR СОГЛАШЕНИЕ ОБ УРОВНЕ ОБСЛУЖИВАНИЯ ДЛЯ УСЛУГ SAP HANA ENTERPRISE CLOUD; RISE WITH SAP S/4HANA CLOUD, PRIVATE EDITION; SAP ERP, PRIVATE CLOUD EDITION; AND SAP S/4HANA CLOUD, EXTENDED EDITION SAP HANA ENTERPRISE CLOUD; RISE WITH SAP S/4HANA CLOUD, PRIVATE EDITION; SAP ERP, PRIVATE CLOUD EDITION; И SAP S/4HANA CLOUD, EXTENDED EDITION This Service Level Agreement for SAP HANA Enterprise Cloud services (“HEC Services”); RISE with SAP S/4HANA Cloud, private edition (formerly, SAP S/4HANA, private cloud edition); SAP ERP, private cloud edition (collectively, “Private Cloud Edition Services”); and SAP S/4HANA Cloud, extended edition which was previously known as S/4HANA Cloud, single tenant edition (“EX Services”) (each, a “Cloud Service”) sets forth the applicable Service Levels for HEC Services, Private Cloud Edition Services, EX Services and Server Provisioning to which Customer has subscribed in an Order Form with SAP. Настоящее Соглашение об уровне обслуживания