Common Contracts

2 similar Managed Services Customer Agreement contracts

Appendix 1 to Managed Services Customer Agreement
Managed Services Customer Agreement • November 10th, 2023

Remote Helpdesk and Vendor Management of the Client’s IT networks will be provided to the Client by TOTLCOM Inc. through remote means between the hours of 8:00 am – 5:00 pm Monday through Friday, excluding TOTLCOM holidays unless other provisions are made for specific services. Network Monitoring Services are provided 24/7/365.

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Appendix 1 to Managed Services Customer Agreement
Managed Services Customer Agreement • February 20th, 2023

Remote Helpdesk and Vendor Management of the Client’s IT networks will be provided to the Client by TOTLCOM Inc. through remote means between the hours of 8:00 am – 5:00 pm Monday through Friday, excluding TOTLCOM holidays unless other provisions are made for specific services. Network Monitoring Services are provided 24/7/365.

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