Appendix 1 to Managed Services Customer AgreementManaged Services Customer Agreement • November 10th, 2023
Contract Type FiledNovember 10th, 2023Remote Helpdesk and Vendor Management of the Client’s IT networks will be provided to the Client by TOTLCOM Inc. through remote means between the hours of 8:00 am – 5:00 pm Monday through Friday, excluding TOTLCOM holidays unless other provisions are made for specific services. Network Monitoring Services are provided 24/7/365.
Appendix 1 to Managed Services Customer AgreementManaged Services Customer Agreement • February 20th, 2023
Contract Type FiledFebruary 20th, 2023Remote Helpdesk and Vendor Management of the Client’s IT networks will be provided to the Client by TOTLCOM Inc. through remote means between the hours of 8:00 am – 5:00 pm Monday through Friday, excluding TOTLCOM holidays unless other provisions are made for specific services. Network Monitoring Services are provided 24/7/365.