Service Level AgreementService Level Agreement • April 8th, 2022
Contract Type FiledApril 8th, 2022This Service Level Agreement (“SLA”) is incorporated into and made a part of the Master Service Agreement (“MSA”), or Terms and Conditions Agreement, as applicable, between PacketFabric, Inc. (“PacketFabric”) and Customer. All terms defined in the MSA shall have the same meaning when referred to in this SLA.
Service Level AgreementService Level Agreement • March 9th, 2021
Contract Type FiledMarch 9th, 2021This Service Level Agreement (“SLA”) is incorporated into and made a part of the Master Service Agreement (“MSA”), or Terms and Conditions Agreement, as applicable, between PacketFabric, Inc. (“PacketFabric”) and Customer. All terms defined in the MSA shall have the same meaning when referred to in this SLA.