Common Contracts
1 similar Service Level Agreement contracts
Service Level Agreement forService Level Agreement • April 29th, 2022
This Service Level Agreement (SLA) meant to establish a framework and cooperative partnership between the Graduate School of Management Information (GSM IT) and its customers by clarifying roles, setting expectations, and providing mechanisms for resolving problems. It will identify the roles and responsibilities of all participants and define the types and levels of computing support and service available at the Graduate School of Management (GSM).
