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1 similar Service Level Agreement contracts
SERVICE LEVEL AGREEMENTService Level Agreement • July 5th, 2023
Name Identity/RegistrationNumber Business VAT Number Address Email Phone Number Represented By Accounts DepartmentContact Details Services Required Maintenance and support services which include: network infrastructure eg. Wifi, switches, etc, unlimited onsite support, unlimited remote support, preventative maintenance, routine maintenance check on cameras to ensure uptime, and cctv infrastructure.Maintenance and support excludes: computers and servers, any upgrades or replacement of equipment, labour / repairs to lightning / power spikes, malicious damage, pabx infrastructure, copiers including setting up scanning, third party software support, and call outs to other locations apart from themain office. Monthly Costs including VAT Payment Date Commencement Date
