Common Contracts
1 similar Service Level Agreement contracts
Service Level Agreement ForService Level Agreement • December 12th, 2023
Author/Change Agent Version Reason for Change Date Bill Birckhead – Service Level Management Billy Hylton – Director, Digital Services 1.0 New format creation 08/23/2016 Bill Birckhead – Service Level Management 2.0 Revisions and updates - pertaining mainly to revised Incident Priority and Change Management 10/24/2016 Billy Hylton – Director, Digital Services 3.0 Revisions and updates – AWS hosting information and technical architecture details. 02/18/2018 Billy Hylton – Director, Digital Services 4.0 Digital Commons maintenance window update 04/05/2018 Billy Hylton – Director, Digital Services 5.0 Revisions and updates– file management 02/19/2020 Nicole Meister—Director, Digital Services 6.0 Revisions and updates- personnel, maintenance window 09/01/2021 Srini Sunkara—Director, Enterprise Operations 7.0 Revisions and updates 03/03/2022 Srini Sunkara—Director, Enterprise Operations 8.0 Revision to SSL cert 03/14/2022 Elena Talanker – Digital Services Manager 9.0 Rev
