Saddleback Service Level Agreement – PRI, DIA and Ethernet TransportService Level Agreement • October 27th, 2022
Contract Type FiledOctober 27th, 2022Scope. Saddleback Communications shall endeavor to meet the performance standards and services levels set forth in this SLA with respect to the Services provided to Customer. In the event Saddleback Communications fails to meet the service levels set forth herein, Customer’s sole and exclusive remedies shall be the Credit Allowances as provided in this Service Level Agreement.
Saddleback Service Level Agreement – PRI, DIA and Ethernet TransportService Level Agreement • May 18th, 2019
Contract Type FiledMay 18th, 2019Scope. Saddleback Communications shall endeavor to meet the performance standards and services levels set forth in this SLA with respect to the Services provided to Customer. In the event Saddleback Communications fails to meet the service levels set forth herein, Customer’s sole and exclusive remedies shall be the Credit Allowances as provided in this Service Level Agreement.
Saddleback Service Level Agreement – PRI, DIA and Ethernet TransportService Level Agreement • May 18th, 2019
Contract Type FiledMay 18th, 2019Scope. Saddleback Communications shall endeavor to meet the performance standards and services levels set forth in this SLA with respect to the Services provided to Customer. In the event Saddleback Communications fails to meet the service levels set forth herein, Customer’s sole and exclusive remedies shall be the Credit Allowances as provided in this Service Level Agreement.