Service Level AgreementService Level Agreement • September 27th, 2020
Contract Type FiledSeptember 27th, 2020• Authorized Chargifi Resellers will support End Users to the following service levels. Where Chargifi has sold directly, Chargifi will apply the following service levels. The authorized reseller / Chargifi End User support is hereafter referred to as “First Line Support”. The authorized reseller is further supported by “Chargifi Technical Support”.