Common Contracts
1 similar Service Level Agreement contracts
SERVICE LEVEL AGREEMENTService Level Agreement • November 15th, 2024
If you have purchased a subscription to the Flare Platform through an authorized reseller (a “Partner”), this Partner is responsible for providing technical support services to you. Unless you agreed otherwise with this Partner, this Service Level Agreement applies to the technical support, and “Flare” shall mean “Partner.” We are not responsible for any service levels agreed upon with the Partner that is above our commitments in this SLA. Flare provides technical support to Partners based on the standards described in this SLA.
