Common Contracts

2 similar Service Level Agreement contracts

SERVICE LEVEL AGREEMENT
Service Level Agreement • November 26th, 2018

Issue Date Comment Author FINAL 08/11/2016 Final version Małgorzata Krakowian 27/03/2018 Revision Małgorzata Krakowian 26/11/2018 Fixing role naming issue Małgorzata Krakowian

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SERVICE LEVEL AGREEMENT
Service Level Agreement • March 27th, 2018

For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT",

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