SERVICE LEVEL AGREEMENTService Level Agreement • November 26th, 2018
Contract Type FiledNovember 26th, 2018Issue Date Comment Author FINAL 08/11/2016 Final version Małgorzata Krakowian 27/03/2018 Revision Małgorzata Krakowian 26/11/2018 Fixing role naming issue Małgorzata Krakowian
SERVICE LEVEL AGREEMENTService Level Agreement • March 27th, 2018
Contract Type FiledMarch 27th, 2018For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT",