Common Contracts
5 similar Service Level Agreement contracts
SERVICE LEVEL AGREEMENTService Level Agreement • June 22nd, 2020
The Service Level Agreement (“SLA”) describes the current practices of the Company with regard to its provision of Support to customers that have entered into an agreement for the software Tricentis Tosca (“Tosca”) and/or for the platform service Tricentis qTest (“qTest”) and/or for the software Tricentis LiveCompare. In this Service Level Agreement, Tricentis Tosca, qTest, and LiveCompare will be referred to as “Tricentis Products” if the described terms are applicable for all products. Capitalized terms used but not defined herein shall have the meaning ascribed to them in the agreement between the Customer and the Company.
SERVICE LEVEL AGREEMENTService Level Agreement • March 12th, 2020
The Service Level Agreement (“SLA”) describes the current practices of the Company with regard to its provision of Support to customers that have entered into an agreement for the software Tricentis Tosca (“Tosca”) and/or for the platform service Tricentis qTest (“qTest”) and/or for the software Tricentis RPA (“RPA”) and/or for the software Tricentis LiveCompare. In this Service Level Agreement, Tricentis Tosca, qTest, RPA, and LiveCompare will be referred to as “Tricentis Products” if the described terms are applicable for all products. Capitalized terms used but not defined herein shall have the meaning ascribed to them in the agreement between the Customer and the Company.
SERVICE LEVEL AGREEMENTService Level Agreement • March 9th, 2020
The Service Level Agreement (“SLA”) describes the current practices of the Company with regard to its provision of Support to customers that have entered into an agreement for the software Tricentis Tosca (“Tosca”) and/or for the platform service Tricentis qTest (“qTest”) and/or for the software Tricentis RPA (“RPA”) and/or for the software Tricentis LiveCompare. In this Service Level Agreement, Tricentis Tosca, qTest, RPA, and LiveCompare will be referred to as “Tricentis Products” if the described terms are applicable for all products. Capitalized terms used but not defined herein shall have the meaning ascribed to them in the agreement between the Customer and the Company.
SERVICE LEVEL AGREEMENTService Level Agreement • February 3rd, 2020
The Service Level Agreement (“SLA”) describes the current practices of the Company with regard to its provision of Support to customers that have entered into an agreement for the software Tricentis Tosca (“Tosca”) and/or for the platform service Tricentis qTest (“qTest”) and/or for the software Tricentis RPA (“RPA”) and/or for the software Tricentis LiveCompare. In this Service Level Agreement, Tricentis Tosca, qTest, RPA, and LiveCompare will be referred to as “Tricentis Products” if the described terms are applicable for all products. Capitalized terms used but not defined herein shall have the meaning ascribed to them in the agreement between the Customer and the Company.
SERVICE LEVEL AGREEMENTService Level Agreement • January 21st, 2020
The Service Level Agreement (“SLA”) describes the current practices of the Company with regard to its provision of Support to customers that have entered into an agreement for the software Tricentis Tosca (“Tosca”) and/or for the platform service Tricentis qTest (“qTest”) and/or for the software Tricentis RPA (“RPA”) and/or for the software Tricentis LiveCompare. In this Service Level Agreement, Tricentis Tosca, qTest, RPA, and LiveCompare will be referred to as “Tricentis Products” if the described terms are applicable for all products. Capitalized terms used but not defined herein shall have the meaning ascribed to them in the agreement between the Customer and the Company.
