Common Contracts
1 similar Service Level Agreement contracts
SERVICE LEVEL AGREEMENTService Level Agreement • September 19th, 2018
This Agreement is effective the date on which Order Processing Form (OPF) is placed and Customer accepts the terms as mentioned in the Master Service Agreement (MSA) and this Service Level Agreement (SLA) which forms part of the OPF. This Agreement is between Strad Hosting and Development LLP Mumbai hereinafter referred to as "Service Provider" and the Customer, and is valid for a term as stated in the OPF. The terms of this Agreement shall apply only to those Services which are referred in the OPF and any Supplemental Services agreed by both the Parties.
