Common Contracts
1 similar Service Level Agreement contracts
SERVICE LEVEL AGREEMENT – E-LINE/EPL SERVICESService Level Agreement • October 23rd, 2018
This Service Level Agreement (SLA) uses the following service level standards for this E-Line Services (“Agreement”) and establishes a credit mechanism if EPB does not achieve the specified service level standards. This SLA is a part of the E-Line Agreement between EPB and Customer.
