Common Contracts
1 similar Support Policy and Service Level Agreement contracts
And Service Level AgreementSupport Policy and Service Level Agreement • November 28th, 2024
This Immuta Support Policy and Service Level Agreement (“Policy”) is subject to the Subscription Form or other agreement between the Licensee (“Customer”) and Immuta, Inc. (“Immuta”) under which Immuta provides the software platform (the “Software”) that references this Policy (“Agreement”). This Policy describes Immuta’s support offering provided by Immuta’s technical support team (“Immuta Support”) in connection with support requests related to bugs, defects, or errors in the Software or Service causing it to fail to perform in material conformance with documentation.
