Common Contracts
2 similar Service Level Agreement contracts
not applicable to services offered under the CenturyLink Wholesale and Enhanced Services Agreements)Service Level Agreement • January 27th, 2015
This service level agreement (“SLA”) applies to Managed Office Service (“Service” or “Managed Office”) ordered by customers pursuant to an agreement (“Agreement”) between a specific customer and Qwest Communications Company, LLC d/b/a CenturyLink QCC (“CenturyLink”). Capitalized terms not defined in this SLA are defined in the Agreement. For Customer’s claims related to Service deficiencies, interruptions or failures, Customer’s exclusive remedies are limited to those remedies set forth in this SLA.
not applicable to services offered under the CenturyLink Wholesale and Enhanced Services Agreements)Service Level Agreement • January 27th, 2015
This service level agreement (“SLA”) applies to Managed Office Essentials Service (“Service” or “Managed Office Essentials”) ordered by customers pursuant to an agreement (“Agreement”) between a specific customer and Qwest Communications Company, LLC d/b/a CenturyLink QCC (“CenturyLink”). Capitalized terms not defined in this SLA are defined in the Agreement. For Customer’s claims related to Service deficiencies, interruptions or failures, Customer’s exclusive remedies are limited to those remedies set forth in this SLA.
