Common Contracts
1 similar Service Level Agreement contracts
SERVICE LEVEL AGREEMENTS (“SLA”)Service Level Agreement • August 1st, 2012
SLA’s applicable to the service and the service credits available to Customer (“Service Credit”). The monthly measured SLA attributes are effective as of the first day of the second month after initial installation of a Service; however, the Network Port Availability SLA and the Reporting SLA are effective as of the Start of Service Date of the Network Port.
