Common Contracts

3 similar Service Level Agreement contracts

SERVICE LEVEL AGREEMENT FOR
Service Level Agreement • March 10th, 2021

This Service Level Agreement for SAP HANA Enterprise Cloud services (“HEC Services”); RISE with SAP S/4HANA Cloud, private edition; SAP S/4HANA, private cloud edition; SAP ERP, private cloud edition (collectively, “Private Cloud Edition Services”); and SAP S/4HANA Cloud, extended edition which was previously known as S/4HANA Cloud, single tenant edition (“EX Services”) (each, a “Cloud Service”) sets forth the applicable Service Levels for the HEC Services, Private Cloud Edition Services, EX Services and Server Provisioning to which Customer has subscribed in an Order Form with SAP./

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SERVICE LEVEL AGREEMENT FOR/ PERJANJIAN TINGKAT LAYANAN UNTUK
Service Level Agreement • February 23rd, 2021

This Service Level Agreement for SAP HANA Enterprise Cloud services (“HEC Services”); RISE with SAP S/4HANA, private cloud edition; SAP ERP, private cloud edition (both, “Private Cloud Edition Services”); and SAP S/4HANA Cloud, extended edition which was previously known as S/4HANA Cloud, single tenant edition (“EX Services”) (each, a “Cloud Service”) sets forth the applicable Service Levels for the HEC Services, Private Cloud Edition Services, EX Services and Server Provisioning to which Customer has subscribed in an Order Form with SAP./

SERVICE LEVEL AGREEMENT FOR/ PERJANJIAN TINGKAT LAYANAN UNTUK
Service Level Agreement • July 30th, 2020

This Service Level Agreement for SAP HANA Enterprise Cloud services (“HEC Services”), SAP S/4HANA, private cloud edition services (“Private Cloud Edition Services”) and SAP S/4HANA Cloud, extended edition services which was previously known as S/4HANA Cloud, single tenant edition (“EX Services”) (each, a “Cloud Service”) sets forth the applicable Service Levels for the HEC Services, Private Cloud Edition Services, EX Services and Server Provisioning to which Customer has subscribed in an Order Form with SAP./

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