VDR/SRO Services – Service Level AgreementService Level Agreement • November 26th, 2014
Contract Type FiledNovember 26th, 2014The following terms will apply to the availability of the VDR Services, SRO Services and Terremark Infrastructure. This SLA provides Customer's sole and exclusive remedy for Terremark’s failure to meet the standards and commitments established herein. All standards and commitments are subject to the limitations and exclusions set forth herein.