Common Contracts

SERVICE LEVEL AGREEMENT

Service Level Agreement • June 12th, 2022

• Contract Type
  Service Level Agreement
• Filed
  June 12th, 2022

Issue Date Comment Author FINAL 26/10/2018 SLA agreed with the Customer Giuseppe La RoccaMałgorzata Krakowian v0.2 11/11/2019 Agreed OLAs with CESNET-MCC and RECAS-BARI Giuseppe La Rocca v0.3 19/11/2020 Extended agreement with the Customer till12/2021 Giuseppe La Rocca v0.4 11/12/2021 Extended agreement with the Customer till 12/2022 Giuseppe La Rocca