Common Contracts
2 similar Service Level Agreement contracts
SERVICE LEVEL AGREEMENTService Level Agreement • October 4th, 2021
This service level agreement (“SLA”) is a policy governing the provision of Services (as defined below) by the Service Provider to you, the customer ("Customer") under the terms of the Master Services Agreement (the “Master Services Agreement”) between Trajectory Group Inc. and its affiliates (together, the “Service Provider”), and you, the Customer.
SERVICE LEVEL AGREEMENTService Level Agreement • April 8th, 2021
This service level agreement (“SLA”) is a policy governing the provision of Services (as defined below) by the Service Provider to you, the customer ("Customer") under the terms of the Master Services Agreement (the “Master Services Agreement”) between Trajectory Group Inc. and its affiliates (together, the “Service Provider”), and you, the Customer.
