Common Contracts
2 similar Service Level Agreement contracts
SERVICE LEVEL AGREEMENT (“SLA”) supplements the terms and conditions between Cloudnine Real Time (Company), and Customer (Client, User).Service Level Agreement • November 17th, 2020
The SLA does not apply to any service not specifically identified in the SLA, or to any feature Cloudnine identifies as “beta”. If Company chooses to provide SLA credits for beta features, such choice will not impose any obligation on Company and Company may reverse such choice at any time.
SERVICE LEVEL AGREEMENT (“SLA”) supplements the terms and conditions between Cloudnine Real Time (Company), and Customer (Client, User).Service Level Agreement • January 30th, 2017
The SLA does not apply to any service not specifically identified in the SLA, or to any feature Cloudnine identifies as “beta”. If Company chooses to provide SLA credits for beta features, such choice will not impose any obligation on Company and Company may reverse such choice at any time.
