Common Contracts
2 similar Service Level Agreement contracts
IT CLOUDVIEW SERVICE LEVEL AGREEMENTService Level Agreement • February 11th, 2021
This Service Level Agreement (“SLA”) shall be governed by and subject to Allstream’s Master Service Agreement (“MSA”), and the applicable Service Schedule as posted on www.allstream.com, as well as the applicable Service Order between the Customer and Allstream Business Inc. and/or Allstream Business US, LLC (“Allstream”). Capitalized terms not defined in this SLA will have the meaning ascribed to them in the MSA and/or Service Schedule and/or Service Order. Allstream and Customer may be referred to as a “Party”, and collectively as the “Parties.”
UC CLOUD VOICE SERVICE LEVEL AGREEMENTService Level Agreement • February 11th, 2021
This Service Level Agreement (“SLA”) shall be governed by and subject to Allstream’s Master Service Agreement (“MSA”), and the applicable Service Schedule as posted on www.allstream.com, as well as the applicable Service Order between the Customer and Allstream Business Inc. and/or Allstream Business US, LLC (“Allstream”). Capitalized terms not defined in this SLA will have the meaning ascribed to them in the MSA and/or Service Schedule and/or Service Order. Allstream and Customer may be referred to as a “Party”, and collectively as the “Parties.”
