Common Contracts
1 similar Service Level Agreement contracts
Service Level Agreement Clause 1 - Subject MatterService Level Agreement • August 23rd, 2013
This Service Level Agreement (“SLA”) applies to the Services set forth in the Order Form. The SLA guarantees eligible customers reimbursement of (part of) their monthly datacenter services fee (“SLA Credit”) in case Dacentec did not perform to the performance metrics as defined in this SLA (“SLA Metrics”).
