Common Contracts
2 similar Service Level Agreement contracts
Service Level AgreementService Level Agreement • July 6th, 2017
The SLA is part of the overall contractual and operational documentation and is intended to set out each party’s service delivery obligations. The SLA has been designed to define the responsibilities of all parties to the Agreement, determining who is the Lead Party (the party responsible for making sure that the required outcome is achieved), and what each of the respective parties are expected to contribute in order to achieve the required outcome.
Service Level AgreementService Level Agreement • July 6th, 2017
The SLA is part of the overall contractual and operational documentation and is intended to set out each party’s service delivery obligations. The SLA has been designed to define the responsibilities of all parties to the Agreement, determining who is the Lead Party (the party responsible for making sure that the required outcome is achieved), and what each of the respective parties are expected to contribute in order to achieve the required outcome.
