Service Level Agreement (“SLA”) In support of theService Level Agreement • September 28th, 2021
Contract Type FiledSeptember 28th, 2021Version Date Description Author 1.0 4/28/2014 DRAFT Service Level Agreement ODOT 1.1 9/17/2014 Revisions ODOT 1.2 10/17/2014 Revisions ODOT 1.3 10/19/2015 Major revisions based on ODOT and Account Manager feedback after start of operations ODOT 1.4 12/01/2017 Revisions to accommodate additional reporting technologies, and general updates based on operational experience ODOT 1.5 2/17/2021 Revisions to accommodate status of program almost six years in. ODOT 1.6 3/22/2021 Revisions based on OReGO team feedback. ODOT