Common Contracts
1 similar Service Level Agreement contracts
SERVICE LEVEL AGREEMENTService Level Agreement • June 8th, 2021
Issue Date Comment Author FINAL 13/12/2016 SLA agreed with the Customer Giuseppe La RoccaMałgorzata Krakowian v.1.1 15/05/2017 Change in 8.2 Responsibilities of the Customer Of acknowledgement statement requirement(agreed via email with customer) Małgorzata Krakowian V2 24/10/2018 New final version. SLA extended till 09/2018 Giuseppe La Rocca 24/07/2019 Changed the name of the provider fromCESNET-MetaCloud to CESNET-MCC Małgorzata Krakowian V3 30/08/2019 New final version. SLA extended till 09/2020 Giuseppe La Rocca V4 25/09/2020 New final version. SLA extended till 09/2021.Updated resources assigned to the Customer Gianni Dalla Torre
