UMETRICS® STUDIO HOSTED CLOUD SERVICE LEVEL AGREEMENTService Level Agreement • February 27th, 2023
Contract Type FiledFebruary 27th, 2023This Service Level Agreement (this "Agreement") describes the support services that Sartorius Stedim Data Analytics AB or its designated affiliate ("Sartorius") will provide to a Sartorius customer company or entity ("Customer") that has purchased a subscription to Umetrics® Studio. In this Agreement, Umetrics® Studio constitutes the Platform (as hereinafter defined) under the terms of the Hosted Cloud Agreement.