Common Contracts
1 similar Service Level Agreement contracts
ContractService Level Agreement • April 30th, 2020
SERVICE LEVEL AGREEMENT FOR СОГЛАШЕНИЕ ОБ УРОВНЕ ОБСЛУЖИВАНИЯ ДЛЯ УСЛУГ SAP HANA ENTERPRISE CLOUD AND SAP HANA ENTERPRISE CLOUD И SAP S/4HANA CLOUD, EXTENDED EDITION SERVICES SAP S/4HANA CLOUD, EXTENDED EDITION This Service Level Agreement for SAP HANA Enterprise Cloud services (“HEC Services”) and SAP S/4HANA Cloud, extended edition services, previously known as S/4HANA Cloud, single tenant edition, (“EX Services”) (each, a “Cloud Service”) sets forth the applicable Service Levels for the HEC Services, EX Services, and Server Provisioning to which Customer has subscribed in an Order Form with SAP. Настоящее Соглашение об уровне обслуживания для Услуг SAP HANA Enterprise Cloud («Услуги HEC») и Услуг SAP S/4HANA Cloud, extended edition services, ранее называвшихся S/4HANA Cloud, single tenant edition («Услуги EX») (по отдельности именуемые «Облачная услуга»), устанавливает применимые Уровни обслуживания для Услуг HEC, Услуг EX и Server Provisioning, на которые подписан Заказчик по услов
