Common Contracts
1 similar null contracts
Service Level Agreement For Access ServicesMay 21st, 2007
Metanet shall provide Dedicated Access Customers with Service Credit if Metanet fails to meet its stated Installation Guarantee, Network Availability Guarantee, Outage Notification Guarantee, Internet Latency Guarantee and/or Packet Loss Guarantee, as defined in this Service Level Agreement ("SLA"). This SLA is part of Metanet's commitment to its Dedicated Access Customers to stand behind its internal processes, network and quality of service.
