Service Level AgreementService Level Agreement • March 22nd, 2020
Contract Type FiledMarch 22nd, 2020This SLA is governed by the ROUTEAMS Terms and Conditions Agreement and complemented ROUTEAMS Privacy Policy, which are designed to protect the privacy, security and best interests of ROUTEAMS customers. We agree to abide by the terms of this SLA and require our customers to do likewise. CTELO shall use our best effort to provide continuous and consistent service with respect to this SLA. CTELO reserves the right to add, subtract or amend the terms of this agreement at any time upon twenty (30) days’ notice. Such notice shall be given to the company administrator via e-mail.