Common Contracts

1 similar Service Level Agreement contracts

Diablo Valley College IT Help Desk Service Level Agreement
Service Level Agreement • March 22nd, 2022

This document represents a service agreement between IT&S Help Desk and the Diablo Valley College community who use technology and computing resources supported by Information Technology & Services. This agreement identifies expectations, defines services provided, priorities, operating practices, reporting polices, and responsibilities related to the support of technology.

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