Common Contracts
1 similar Service Level Agreement contracts
IT Services DirectionService Level Agreement • May 25th, 2020
Service Level Agreement (Service based SLA)for SharePoint Table of Contents 1. Service Description 12. Benefits for the Customer 13. Quality 44. Monitoring 75. Options and additional features 76. Administrative 107. General Guidelines 128. Appendix A 149. Appendix B 1510. Appendix C 17
