Common Contracts

3 similar Operational Level Agreement contracts

EGI.eu Helpdesk service (GGUS) OPERATIONAL LEVEL AGREEMENT
Operational Level Agreement • November 24th, 2015

For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", “MAY", and "OPTIONAL" in this document are to be interpreted as described in RFC 2119.

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EGI.eu Helpdesk service (GGUS) OPERATIONAL LEVEL AGREEMENT
Operational Level Agreement • November 24th, 2015

For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", “MAY", and "OPTIONAL" in this document are to be interpreted as described in RFC 2119.

EGI.eu Helpdesk service (GGUS) OPERATIONAL LEVEL AGREEMENT
Operational Level Agreement • November 24th, 2015

For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", “MAY", and "OPTIONAL" in this document are to be interpreted as described in RFC 2119.

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