Common Contracts
1 similar Service Level Expectation contracts
June 2018Service Level Expectation • June 11th, 2018
This document represents the Service Level Expectation (SLE) between Washington University Information Technology (WashU IT) and the campus department for the Basic Information Technology (BIT) Bundle Service. The purpose of this agreement is to ensure that services provided by WashU IT meet customer expectations and to define the roles/responsibilities of each party. The SLE outlines the following:
