SERVICE LEVEL AGREEMENT (SLA 1)Service Level Agreement • April 10th, 2014
Contract Type FiledApril 10th, 2014This Service Level Agreement (“SLA”) shall apply to all services, where it was ordered and where its delivery has been confirmed by the signature of the product specification (service contract). This agreement is valid for the whole duration of the service operation. Dial Telecom is not obliged in accordance with the Czech law number 172/2005 Sb. and its amendments to cover the loss caused by the service interruption or fault.
SERVICE LEVEL AGREEMENT (SLA 6)Service Level Agreement • April 10th, 2014
Contract Type FiledApril 10th, 2014This Service Level Agreement (“SLA”) shall apply to all services, where it was ordered and where its delivery has been confirmed by the signature of the product specification (service contract). This agreement is valid for the whole duration of the service operation. Dial Telecom is not obliged in accordance with the Czech law number 172/2005 Sb. and its amendments to cover the loss caused by the service interruption or fault.
SERVICE LEVEL AGREEMENT (SLA 5)Service Level Agreement • April 10th, 2014
Contract Type FiledApril 10th, 2014This Service Level Agreement (“SLA”) shall apply to all services, where it was ordered and where its delivery has been confirmed by the signature of the product specification (service contract). This agreement is valid for the whole duration of the service operation. Dial Telecom is not obliged in accordance with the Czech law number 172/2005 Sb. and its amendments to cover the loss caused by the service interruption or fault.