SERVICE LEVEL AGREEMENTService Level Agreement • August 31st, 2021
Contract Type FiledAugust 31st, 2021Issue Date Comment Author FINAL 21/05/2019 SLA agreed with the customer. Giuseppe La RoccaMałgorzata Krakowian v.1 29/10/2019 Increased the GB of RAM of the VM hosting theSOS web service Giuseppe La Rocca v.2 17/01/2020 Extended agreement with the customer till05/2021 Giuseppe La Rocca v.3 11/06/2021 Extended the agreement with the customer till05/2022. Added The EGI-AAI Check-In service Giuseppe La RoccaValeria Ardizzone