Common Contracts
1 similar Service Level Agreement contracts
Service Level Agreements for Safe and Configurable Production EnvironmentsService Level Agreement • August 29th, 2018
Abstract—This paper focuses on Service Level Agreements (SLAs) for industrial applications that aim to port some of the control functionalities to the cloud. In such applications, industrial requirements should be reflected in SLAs. In this paper, we present an approach to integrate safety-related aspects of an industrial application to SLAs. We also present the approach in a use case. This is an initial attempt to enrich SLAs for industrial settings to consider safety aspects, which has not been investigated thoroughly before.
