Common Contracts
1 similar Service Level Agreement contracts
Service Level AgreementService Level Agreement • April 15th, 2010
This agreement will run from 22nd February 2010 for a period of three years. A review will take place three months prior to the end of each year when performance will be checked against key indicators and service delivery charges will be reviewed. Formal reviews of the service will take place on a 4 monthly basis at a meeting of both parties. Specific performance criteria will be agreed, the persistent non- achievement of which, by the service provider, will be cause for termination of the agreement.
