Common Contracts

And Service Level Agreement

March 12th, 2021

• Filed
  March 12th, 2021

This Immuta Support Policy and Service Level Agreement (“Policy”) is subject to the Subscription Form or other agreement between you (“Customer”) and Immuta, Inc. (“Immuta”) under which Immuta provides the software platform (the “Software”) that references this Policy (“Agreement”). This Policy describes Immuta’s support offering provided by Immuta’s technical support team (“Immuta Support”) in connection with support requests related to bugs, defects, or errors in the Software causing it to fail to perform in material conformance with documentation.