Service Level AgreementService Level Agreement • February 10th, 2021
Contract Type FiledFebruary 10th, 2021This Collaborative Enterprise Support Service Level Agreement (the “SLA”) is an agreement between you, the Certified Collaborative Support Provider (hereinafter “CCSP”) and Check Point Software Technologies Ltd. (hereinafter “Check Point”). This SLA is intended to identify the features and define the processes involved with the delivery of various support functions to CCSP for the Software and Hardware products purchased and licensed from Check Point under this collaborative relationship.