SERVICE LEVEL AGREEMENTService Level Agreement • October 9th, 2024
Contract Type FiledOctober 9th, 2024This Service Level Agreement (“SLA”) governs the use of the Company ConnectID (“ConnectID”) service under the terms of the Master Service Agreement (the “Agreement”), including the ConnectID-specific “Schedule For Company ConnectID” (the “Schedule”), between Company (“Company”) and You and is incorporated into the Agreement by reference. This SLA applies separately to each of Your Accounts. Company may update, amend, modify or supplement this SLA from time to time. The terms and conditions of this Schedule are applicable to the Company ConnectID service only, and “Service” or “Services” as used in this Schedule refers only to the Company ConnectID service.
SERVICE LEVEL AGREEMENTService Level Agreement • November 25th, 2014
Contract Type FiledNovember 25th, 2014This Service Level Agreement (“SLA”) governs the use of the Company ConnectID (“ConnectID”) service under the terms of the Master Service Agreement (the “MSA”) and the ConnectID Terms and Conditions Schedule (the “Schedule”). For the avoidance of doubt this SLA forms part of the Agreement (as defined in the MSA) between You and Company as of the date on which the Schedule. This SLA is entered into between Company. This SLA applies separately to each of Your Accounts. Company may update, amend, modify or supplement this SLA from time to time at its sole discretion. The terms and conditions of this SLA are applicable to the Company ConnectID service only (referred to as “Service” or “Services”).