Common Contracts
2 similar Service Level Agreement contracts
Version 1.8, 9/6/2022Service Level Agreement • September 6th, 2022
This SLA applies to the services provider maintaining The Pennsylvania State University’s Apple School Manager that consists of the Device Enrollment Program (DEP) and the Volume Purchase Program (VPP). These programs assist in the deployment and management of Apple devices and software that are university owned. These devices include macOS and iOS devices that were purchased though a unit’s purchasing department or through the Penn State eBuy purchasing web site.
Version 1.7, 4/11/2018Service Level Agreement • April 23rd, 2021
This SLA applies to the services provider maintaining The Pennsylvania State University’s Apple School Manager that consists of the Device Enrollment Program (DEP) and the Volume Purchase Program (VPP). These programs assist in the deployment and management of Apple devices and software that are university owned. These devices include macOS and iOS devices that were purchased though a unit’s purchasing department or through the Penn State eBuy purchasing web site.
