SERVICE LEVEL AGREEMENT TRICENTIS TOSCAService Level Agreement • February 21st, 2019
Contract Type FiledFebruary 21st, 2019The Service Level Agreement (“SLA”) describes the current practices of Company with regard to its provision of Support to Customers that have entered into an Agreement for the Software Tricentis Tosca (“Tosca”). Capitalized terms used but not defined herein shall have the meaning ascribed to them in the Agreement between Customer and Company.