HR2000 :: SERVICE LEVEL AGREEMENT (SLA)Service Level Agreement • April 2nd, 2023
Contract Type FiledApril 2nd, 2023This Service Level Agreement (SLA) describes the standard level of service customers can expect from HR2000. This SLA attempts to quantify the levels of service that customer (hereinafter referred to as "CUSTOMER") of HR 2000 SDN BHD (hereinafter referred to as "HR2000") can expect, and the remedies we offer in case HR2000 fails to provide service at those levels.