Service Level AgreementService Level Agreement • May 2nd, 2019
Contract Type FiledMay 2nd, 2019Published / Revised Version # Author Section / Nature of Change 5 Nov 2011 1.0 Management Initial Creation 2 Jan 2012 2.0 Management Updated with further requirements / added contents and document control 12 Mar 2014 3.0 Management Updated Layout, Increased Credit Percentages and Added Document Control 6 Oct 2016 3.1 Management Added Colocation SLA 7 Nov 2016 3.2 Management Added Dedicated Server SLA 25 Jan 2019 3.3 Management Updated Document Logo/Styling